BetjamWhen you share your personal information with us, it's only natural to wonder — where does it go, who can see it, and how long is it kept? This page is here to answer exactly those questions, clearly and without complex legal jargon.
Betjam believes your privacy is a fundamental right. We collect only the data we need — nothing more. And protecting what we do collect is our foremost responsibility.
Betjam's data protection operates across multiple layers — each one adding another level of security for you.
The entire Betjam website and app is secured with 256-bit SSL. All data traveling between your browser and our servers is encrypted — no one can intercept it in transit.
Your data is stored on secure servers that meet international standards. Daily backups are taken and a firewall is kept active at all times to prevent unauthorized access.
Betjam never sells your personal data — not to advertisers, not to data brokers. Your data is used solely to improve your experience.
Only a limited number of Betjam staff have access to your full data — and only those who need it to provide the service. All access is logged and recorded.
Betjam's systems are regularly audited by third-party security experts. Any vulnerabilities found are addressed promptly.
You have the right to view, correct, or request deletion of your data at Betjam. Contact support and action will be taken within 72 hours.
Important: By opening an account or using Betjam, you agree to this Privacy Policy. You will be notified of any changes via your registered email or app notification.
Betjam (betjam.express) places the highest importance on user privacy. This Privacy Policy explains what data we collect, why we collect it, how we use it, and how we keep it secure.
This policy applies to Betjam's website, mobile app, and all digital services. It is in effect whenever you open an account, use our services, or contact support.
We believe transparency is the foundation of trust. That's why nothing is hidden here — everything we do and don't do with your data is laid out openly.
Betjam collects different types of data depending on the situation. Full details are provided below:
We do not collect sensitive information such as religion, political views, or health-related data.
Every reason Betjam collects data is clearly defined. We collect data primarily for the following purposes:
If you do not wish to receive marketing communications on a particular topic, you can opt out through your account settings or by contacting support.
Collected data is used only for its intended purpose. The main ways Betjam uses your data are:
By analysing your betting and gaming history, we show you relevant promotions and game suggestions tailored to you — so you can always find your preferred content quickly.
Technical data (IP, device) is used for security purposes. Alerts are sent if an unusual login pattern is detected on an account or if access is made from a new device.
Session data is analysed to improve platform speed and stability — identifying pages that load slowly or features that aren't working as expected.
Betjam never sells your data to third parties. However, there are limited circumstances where sharing data may be necessary:
Every third-party agreement includes data protection clauses. They may only use your data for the specified purpose — nothing else.
Betjam's website and app use cookies — small text files stored in your browser. We use three types of cookies:
Cookies can be disabled from your browser settings, though some features of the site may not function as a result. Betjam does not use third-party advertising tracking cookies.
Betjam does not retain any data longer than necessary. General data retention guidelines are as follows:
Once the retention period ends, data is permanently deleted or fully anonymised. You may request early deletion at any time — however, where legal retention obligations apply, complete removal may not always be possible.
Every Betjam user has fundamental rights over their personal data:
You can request to see what information Betjam holds about you.
You can request a correction if any of your information is inaccurate.
You can request that your data be deleted after your account is closed.
You may request a copy of the data held about you in a readable format.
You may request that your data be used only for specific purposes.
You can opt out of promotional communications at any time.
To exercise any of these rights, email support@betjam.express or reach out via live chat. Betjam will provide an initial response within 72 hours and resolve the request within a maximum of 30 business days.
Betjam strictly prohibits account registration for users under 18. Age is verified at sign-up, and NID proof may be requested via KYC if there is any doubt.
If we have reason to believe a minor is using an account, that account will be suspended immediately and steps will be taken to delete the stored data as soon as possible.
If a parent believes their child is using Betjam, please contact support@betjam.express immediately. We will act promptly.
Betjam updates this Privacy Policy when needed. For significant changes, users will be notified at least 7 days in advance via their registered email or an in-app notification.
Continuing to use the site or app after any changes are made will be considered acceptance of the updated policy. If you do not agree to the new policy, we recommend downloading your data before closing your account.
After each update, the "Last Updated" date at the top of this page will change. We recommend checking this page periodically.
For any privacy-related questions, requests, or complaints, please reach out through the channels below:
For privacy requests, we may need to verify your identity to confirm that the right person is making the request. Betjam typically responds within 72 hours and allows up to 30 business days for complex requests.
This policy was last updated 1 January 2026 Updated on this date. All previous versions are superseded by this policy.
When making financial transactions online, the biggest question is always — what will this site do with my information? At Betjam, there is only one answer: exactly what is needed to serve you, and nothing more.
Online fraud is a real concern in Bangladesh, and many people are understandably hesitant to share their phone number or NID — worried it could be misused elsewhere. Betjam understands this. That's why all data collected through our KYC process is stored in a separate, encrypted system that even general staff cannot access.
Every Betjam employee signs a confidentiality agreement before joining. Breaching it carries penalties. This commitment is not just on paper — it is built into our system architecture.
An independent security firm audits Betjam's systems at least twice a year. Any vulnerabilities found are targeted for resolution within 48 hours. In the event of a major security incident, affected users will be notified within 24 hours.
Beyond the protections Betjam provides, there are steps you can take yourself to keep your account even more secure.