Last Updated: January 2026 All Terms Written Clearly in Plain Language Age Restriction: 18+ Mandatory Minimum Deposit: ৳200 Withdrawal Process: 15 minutes on average Dispute Resolution: Within 72 hours Last Updated: January 2026 All Terms Written Clearly in Plain Language Age Restriction: 18+ Mandatory Minimum Deposit: ৳200 Withdrawal Process: 15 minutes on average Dispute Resolution: Within 72 hours
Last Updated: 1 January 2026

Betjam Terms & Conditions – Complete User Guide

BetjamBy creating an account on or using any service provided by Betjam, you agree to these Terms & Conditions. We believe the clearer and simpler the terms, the better it is for everyone — so you will not find any complex legal language here. Everything is written in plain, straightforward English.

Reading through this page carefully will clear up any confusion later on. If you have questions about anything, our support team is always ready to help.

18+
Age Restriction Mandatory
৳200
Minimum Deposit
72 hours
Dispute Resolution Timeframe
1
One Account Per Person

Terms & Conditions Key Highlights At a Glance

Keeping these six points in mind before reading the full details will make using Betjam much easier.

One Account Per Person

Each person may only register one account. If multiple accounts are found belonging to the same individual, all accounts will be closed and any accumulated balance may be forfeited.

Transaction Limits Are Clear

The minimum deposit is ৳200 and the minimum withdrawal is ৳300. Daily withdrawal limits are determined by your account verification level. Completing KYC increases your limits.

Simpler Bonus Terms

The wagering requirement for each bonus is clearly stated. Bonuses cannot be withdrawn before the wagering conditions are met. Only one bonus can be active at a time.

Betting Results Are Final

Betjam's official results are the basis for all bets. If a bet is voided due to a technical error, the original stake will be refunded. In the case of disputed results, Betjam's decision is final.

Account Security Is the User's Responsibility

You are responsible for keeping your account password and personal information secure. You must not allow anyone else to access your account. Accounts may be temporarily suspended if suspicious activity is detected.

Prohibited Activities

Using bots, scripts, or automation for betting, bonus abuse, money laundering, or any fraudulent activity is strictly prohibited. Accounts engaged in such activities will be permanently closed.

Table of Contents
1 General Rules 2 Account Registration 3 Age & Identity Verification 4 Deposits & Withdrawals 5 Betting Rules 6 Bonuses & Promotions 7 Prohibited Activities 8 Account Closure 9 Responsible Gaming 10 Dispute Resolution 11 Changes to Terms
Version History
Jan 2026
Bonus & KYC Section Update
July 2026
Payment Limit Changes
Jan 2026
Responsible Gaming Section Added

Important: By creating an account with Betjam, you are deemed to have read and accepted these Terms and Conditions. Betjam will notify you of any changes via email or in-app notification.

1

General Rules

Betjam (betjam.express) is an online betting and gaming platform. Accessing or using this site constitutes your acceptance of these Terms and Conditions, which form a legally binding agreement between Betjam and the user.

Betjam may update these Terms and Conditions at any time. If changes are made, you will be notified via your registered email or the app. Continued use of the site after any changes will be considered acceptance of the updated terms.

This platform is intended for entertainment purposes only. Betjam makes no claim that betting can provide a regular income or serve as a reliable source of earnings. Betting always carries financial risk, and there is no guarantee of winning.

2

Account Registration

The following conditions must be met to open an account on Betjam:

  • You must be at least 18 years of age.
  • All information provided at the time of registration must be completely accurate and truthful.
  • Only one account is permitted per person — a second account cannot be opened using the same name, mobile number, email address, or device.
  • Any changes to your account details must be updated promptly.
  • Your account password must be kept confidential — do not share it with anyone.

Accounts registered with false information may be suspended at any time and any remaining balance may be forfeited. Betjam reserves the right to decline any account registration without providing a reason.

3

Age & Identity Verification (KYC)

To maintain a safe environment on Betjam, a Know Your Customer (KYC) verification process is in place. The following documents may be requested at any time:

  • Copy of National ID (NID) or passport.
  • Proof of current address (utility bill or bank statement).
  • Proof of payment method ownership.

Withdrawal requests may be held if KYC has not been completed. If age verification fails, the account will be permanently closed. Betjam uses this information solely for verification purposes and will never sell it to third parties.

4

Deposits & Withdrawals

BKash, Nagad, and Rocket are available for transactions on Betjam. Transaction rules are as follows:

  • Minimum Deposit: ৳200
  • Minimum Withdrawal: ৳300
  • Daily Withdrawal Limit: ৳50,000 for standard accounts; ৳2,00,000 for verified accounts.
  • Deposits and withdrawals may only be made using a payment method registered in your own name.
  • Deposits from third-party accounts will not be accepted and will be returned if received.
  • Withdrawals are typically processed within 15 minutes to 24 hours.

If a suspicious transaction is detected, withdrawals may be put on hold until verification is complete. If verification fails, Betjam reserves the right to cancel the transaction.

5

Betting Rules

There are a few key rules that apply to all users when betting on Betjam:

  • Once a bet is confirmed, it cannot be cancelled — only Betjam may cancel a bet in the event of a technical error.
  • The minimum bet amount is ৳10 per bet; the maximum depends on your account type.
  • Multiple bets on a single event are allowed, but the combined total must not exceed the overall bet limit.
  • In Sports Betting, if a match is cancelled, your bet will be refunded.
  • For bets that end in a draw, the original stake is returned (where no draw option was available).
  • If there is a delay in in-play betting or the result has already been determined, Betjam may void the bet.

If there is an obvious error in the odds (such as abnormally high odds), Betjam reserves the right to void the affected bets.

6

Bonuses & Promotions

All bonuses and promotional offers at Betjam come with their own terms. The general rules are as follows:

  • To claim a bonus, you must meet the conditions listed on the relevant offer's page.
  • Bonus balance cannot be withdrawn until the wagering requirements have been met.
  • Only one bonus can be active at a time.
  • Bonuses that are not used or expire will be cancelled automatically.
  • Attempting to claim the same bonus more than once may result in account suspension.
  • Betjam reserves the right to modify or discontinue any bonus offer at any time.

Welcome Bonus — Key Terms

  • The welcome bonus on the first deposit is available to new members only.
  • The wagering requirement on bonuses is 3x — meaning you need to place bets totalling three times the bonus amount to meet the condition.
  • Only bets with odds of at least 1.5 count towards wagering requirements.
  • A maximum win limit per bet applies to bonus funds — see the offers page for details.
  • To receive the welcome bonus, you must select the bonus option at the time of making your deposit.
7

Prohibited Activities

The following activities are strictly prohibited on Betjam:

  • Using bots, scripts, automation, or artificial intelligence for betting or gaming.
  • Bonus abuse — such as claiming bonuses through multiple accounts.
  • Attempting to launder money or clean illegal funds through betting.
  • Renting, selling, or transferring account credentials to another person.
  • Deceiving or harassing other users.
  • Attempting to gain unauthorized access to Betjam's systems.
  • Betting using match-fixing or inside information.

If any such activity is detected, the account will be suspended immediately, all balances will be forfeited, and legal action will be taken if necessary.

8

Account Closure

Closed at user's request: You can close your account at any time by contacting support. Please make sure to withdraw any remaining balance before closing.

Closed by Betjam: Betjam reserves the right to close an account in cases of rule violations, suspicious activity, or KYC failure. Balances may be forfeited in the event of a rule breach.

Inactive Account: An account with no transaction activity for more than 12 months will be marked as inactive. After that, a monthly maintenance fee may be deducted.

9

Responsible Gaming

Betjam takes Responsible Gaming seriously. We believe betting is for entertainment — not a source of addiction or financial hardship. To support this, the following tools are available:

  • Daily / Weekly Betting Limits: Set your own limits.
  • Cool-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
  • Self-Exclusion: Block access to your account for an extended period (6 months to 5 years).
  • Reality Check: You will be reminded at regular intervals of how long you have been playing.

For more information, visit Responsible Gaming page.

10

Dispute Resolution

If you have a complaint about a bet result or a transaction, log in to your account and submit it through the "Complaints" section or via live chat. Betjam will endeavour to provide an initial response within 72 hours.

If an investigation is required for a complex matter, it may take up to 14 business days. During the investigation, Betjam may temporarily restrict certain activities on the account in question.

If you are not satisfied with Betjam's final decision, you have the option to appeal to the relevant licensing authority.

11

Changes to Terms & Their Applicability

Betjam may amend these Terms and Conditions at any time. For significant changes, at least 7 days' notice will be given via your registered email or the app. Minor edits may take effect without prior notice.

Continued use of the site or app after any changes have been made will be considered acceptance of the updated terms. If you do not agree to the new terms, we recommend withdrawing your balance before closing your account.

These Terms and Conditions were last updated on 1 January 2026.

General FAQs

There is one thing to keep in mind when making your first deposit to claim the welcome bonus. Once you are on the cashier or deposit page, select the welcome bonus under the "Bonus Option" or "Promotion Code" section — if you skip this step, the bonus will not be added automatically. Once the deposit is complete, the bonus will be credited to your account instantly. The bonus amount is up to 100% of your deposit, with a maximum of ৳1,000. The wagering requirement is 3x — meaning you need to wager three times the bonus amount before it becomes withdrawable. The bonus claim window is 30 days from the date of deposit — if the wagering conditions are not met within this period, the bonus will expire.

The minimum bet on Betjam is just ৳10 — this applies to Sports Betting and most casino games. Some specific games may have a different minimum bet, which will be displayed within the game itself. High-roller tables in Live Casino generally carry a higher minimum. Slots may start from ৳5 per spin. Starting with smaller bets lets you play longer and get a proper feel for the game — that's our recommendation for new players.

Done reading? Get started now

Betjam's rules are transparent and straightforward — register with confidence and start playing with your welcome bonus.

বাংলা